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View Full Version : Latest Microsoft patches cause black screen of death



ExplodingQTip
11-30-2009, 10:16 PM
hope this is the right area to post this... we used to have a section for current news? if this is the wrong section, maybe it could be moved? or maybe you could consider a news section?


http://www.computerworld.com/s/article/9141568/Latest_Microsoft_patches_cause_black_screen_of_dea th

Microsoft's latest round of security patches appears to be causing some PCs to seize up and display a black screen, rendering the computer useless.

The problem affects Microsoft products including Windows 7, Vista and XP operating systems, said Mel Morris , the CEO and CTO for the U.K. security company Prevx.

Prevx was alerted to the problem by users of its security software last week, Morris said. Microsoft apparently made changes to the Access Control List (ACL), a list of permissions for a logged-on user. The ACL interacts with registry keys, creating visible desktop features such as a sidebar.

However, the latest patches appear to make some changes to those registry keys. The effect is that some installed applications aren't aware of the changes and don't run properly, causing a black screen, Morris said.

Security applications seem to be particularly affected. Morris said users of other security products have also complained about the issue, even going so far as trying to reinstall the operating system to fix it.

"If you've got this problem, it's massively debilitating," Morris said.

Prevx has released software that fixes the registry to match the ACL settings, which should resolve the problem, Morris said. Users could do this on their own by modifying their registry settings, but making alterations to those settings is risky since it can severely affect how the operating system runs.

On Nov. 10, Microsoft released 15 patches for vulnerabilities in Windows, Windows Server, Excel and Word.

Morris said Microsoft was likely just trying to fortify the security of the operating systems when it inadvertently made the error in its patches. "It's one of those things that happens from time to time when you have a dynamic operating system," he said.

Morris said his company hasn't contacted Microsoft yet but will send the company a copy of the software fix.

Prevx has more detail on the issue on its blog and posted the software fix, which is free.

Windows has at least 10 different issues that could potentially cause a black screen, wrote Dave Kennerley who works in support for Prevx.

"Our advice is try our tool first," Kennerley said. "If it works, great. If it doesn't, you are no worse off."

Microsoft officials could not be immediately reached for comment.

Dante`
12-01-2009, 07:22 AM
A black screen of death? >.> I've been getting a blue screen of grinding halt, Even a wallofnumbersofdeath. But now I gotta watch out for BLACK SCREENS? Great -.- Screw you michrosoft!

EmjaY
12-01-2009, 11:33 AM
I am pleased to say that so far no Blue Screens or Black Screens have been seen on the three computers in my house which run XP, Vista and Windows 7, so I shall keep my fingers crossed. (That makes it tricky to hold a knife and fork :()

Ziraous
01-17-2010, 10:35 AM
http://i57.photobucket.com/albums/g227/Little_Zira/Gaia%20adopteds/ButterflyPff-1.gifAy, Ay, Ay,

Seriously?....
My Toshiba Laptop back in early 2009 would turn on, but nothing displayed. I even hooked the laptop up to a computer monitor and nothing. I took it in to a few retail stores and they said they didn't know its possible the mother board it'd be best for me to just buy a new laptop.

Do you think that this black screen of death could ahve been in play on my Toshiba? It does have Vista.

I'm your little butterflyhttp://i57.photobucket.com/albums/g227/Little_Zira/Gaia%20adopteds/ButterflyPff-1.gif